I don’t use Apple products but these things happen with Windows too when the OS manufacturer updates the OS. Or if using AFP try using SMB or NSF or some other file management protocol. Try using a different file protocol than SMB. If it’s not a SMB1 or similar issue it may be some other network issue. Continued support for X 10.5 and PPC users (1080p and. If an update to the Mac OS has broken access to the My Cloud (in other words one cannot access the My Cloud using Mac Finder) then see if it’s an SMB1 issue similar to when Microsoft disabled SMB1 (for security reasons) and it caused people to loose access to their My Cloud devices. Download VLC Media Player for Mac - Highly portable multimedia player for various audio and video formats. Only with recent firmware updates to the single bay My Cloud has the WD Desktop program stopped working. Generally with respect to the My Cloud when one mentions Desktop it often refers to the WD Desktop program/software that has been End of Life (EoL) since sometime in 2016. Windows File Explorer/Mac Finder and similar programs are file manager type programs. My Cloud content can be accessed locally using Windows Explorer or macOS Finder.
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